For the past 50 years Toyota has made its mark in America. With 10 vehicle assembly facilities throughout the country, Toyota has continued to develop reliable vehicles that perform well. In fact, year after year the Toyota Camry continues to be the top-selling car in the U.S.
I’m Bob Carter, senior vice president of Automotive Operations at Toyota Motor Sales. In this role, I am responsible for overseeing the Toyota Division and Sales Administration. Here at Toyota we are committed to making quality products. Last year we added four new product quality field offices around the United States. At each of these offices we will be able to look into any potential quality issues and will be staffed with engineers and technicians that will work directly with dealers and Toyota’s U.S. sales and marketing headquarters in Torrance, California to gather data from customers and help determine the root cause of any complaints. Continue Reading