My name is Jamie Bonini, and I’m the general manager for the Toyota Production System Support Center (TSSC), a not-for-profit corporation affiliated with Toyota Motor Engineering & Manufacturing North America, Inc., which shares Toyota Production System (TPS) know-how to help nonprofits and other community organizations maximize their impact and serve more people. To date, more than 185 companies – including some of North America’s most successful enterprises – have benefited from TPS techniques.
Today, Toyota was recognized by Chelsea Clinton at the 2012 Clinton Global Initiative Designing for Impact Annual Meeting for the work TSSC is doing in the community. The recognition was accepted by Toyota’s executive vice president of engineering and manufacturing, Steve St. Angelo. It focused on our work with St. Bernard Project (SBP), a New Orleans post-Katrina disaster recovery organization that’s helping residents rebuild their homes. Last June, we partnered with SBP to help the organization streamline their operations while improving productivity, safety and quality of their work – all the while paying special focus on people development.
Early on we identified a tangible target which was to increase the number of homes built and reduce customer wait. Achieving this has taken time, however, we created a process where SBP can visualize progress and problems where previously they couldn’t. Nine months into our collaboration, SBP had cut the average time it took to rebuild a house from 116 to 60 days – a nearly 50 percent improvement. In addition, the number of houses rebuilt every month has increased from 8.6 houses to 12.8. That means more homes for more families in our nation’s Gulf Coast region.
Working with St. Bernard Project has been an incredible experience, and we were so grateful to be able to contribute our production system knowledge to such a deserving organization. To find out how you can contribute to the St. Bernard Project, visit their website here.